Be aware if you need to access from more than one computer.
The family is going to spend a month in S. America and we agreed it would be helpful for us all to learn the language. Rosetta Stone was installed on the home computer & everyone has their own level. The problem is that I travel 1-2 weeks a month but can't use Rosetta Stone on my laptop because you can only use on one computer at a time. In order for me to load on my laptop, I'd have to deactivate my home computer & no one else would have access to Rosetta Stone. I'd have to spend another hundreds of dollars to be able to work on both computer.
Also, Customer Service hours are M-Fr 9am-8pm EST. Not exactly condusive to West Coast.