Rosetta Stone On-Line Crashes

by Terry
(Traverse City, Mi)

I purchased the Russian on-line version and it crashes after a few screens. They fail to respond to emails other than asking for the same information. I've waited for hours on the phone for their "advanced" technical support. They finally told me to disable my Norton Anti Virus program. My computer exceeds their specifications and I have high-speed internet connection. I'm asking for money back. I'll let you know how that goes.